|
 What good is a survey if you can’t act on the valuable feedback that customers give you? Most marketers just collect and analyze customer feedback on a routine basis, but few have the power to automatically act on the information they’re given. Since surveys are an integral part of email and multi-channel marketing, Gold Lasso has taken the survey concept a step further by creating a comprehensive and fully integrated system that empowers marketers to automatically act on positive or negative customer feedback.
These automated actions include:
- Triggered based follow-ups based on positive or negative survey feedback.
- Administrator alerts based on positive or negative survey feedback.
- Segmentation based on survey feedback.
- Drip campaign placement based on survey feedback.
| Limits |
|
|
Account users
|
Unlimited |
|
Responses Per Month
|
Unlimited |
|
Email Invitations Sent Per Month
|
Based On Master Agreement |
|
Data Deletion
|
Never |
|
File Storage Space
|
Unlimited |
|
Unlimited surveys & polls
|
 |
|
Unlimited questions
|
|
|
Custom templates
|
|
|
Multi-Language Support
|
|
|
Custom Time Zone Settings
|
|
|
Multi-page surveys
|
|
| |
|
| Question Features |
|
|
Short Answer
|
|
|
Long Answer
|
|
|
Radio Buttons
|
|
|
Checkboxes
|
|
|
Dropdown Menu
|
|
|
Multiple Select Dropdown Menu
|
|
|
Rating Scale
|
|
|
Radio Buttons Table
|
|
|
Checkboxes Table
|
|
|
Drag & Drop Rankings
|
|
|
Instructions/Text
|
|
|
Contact Information
|
|
|
Required Questions
|
|
|
Max Character Entry
|
|
|
Textbox/Table Properties
|
|
|
"Other" Answer
|
|
|
Orientation of Labels and Options
|
|
|
Question Numbering On/Off
|
|
| |
|
| Link Domains |
|
|
Custom Domains
|
|
|
Subdomains
|
|
| |
|
| Reports |
|
|
Real-Time Reporting
|
|
|
Report Graphs & Averages
|
|
| |
|
| Export Data |
|
|
Export CSV
|
|
|
Export Report to PDF
|
|
|
Export via API
|
|
| |
|
| Logic and Branching |
|
|
Advanced Logic
|
|
|
Redirect Browser After Completion
|
|
|
Close Survey Based On Date & Time Setting
|
|
|
Branching & Skip Logic
|
|
| |
|
| Advanced Features |
|
|
Quotas limit amount of survey responses
|
|
| |
|
| Email Invites and Publishing |
|
|
Survey Invitations Through Email
|
|
|
Plain Text & HTML Emails
|
|
|
Test Before Sending
|
|
|
Reminder Emails Sends
|
|
|
Thank You Message
|
|
| |
|
| Permissions |
|
|
User Based Permissions
|
|
|
Team Based Permissions
|
|
|
Foldering
|
|
| |
|
| Private Label & Branding |
|
|
Private Label
|
|
|
Fully Customizable XHTML/CSS Templates
|
|
|
Include Your Branding
|
|
|
Customizable Font Family and Size
|
|
|
Customizable Template Colors
|
|
|
Editable Survey Width
|
|
| |
|
| Libraries |
|
|
Question & Answer Library
|
|
|
Template Theme Library
|
|
|
File Library
|
|
|
